School Meals

Set up an alert so your child always has a lunch balance

(Max. every 2 days, when account balance reaches the level /threshold set by you.)

• Log into ParentPay
• Go to ‘Communication’ along the top
• Scroll down to ‘Balance alerts’
• Set a threshold to receive notifications
• Tick email alert (Text alerts are chargeable and need a credit on your text message balance account)
• Scroll to bottom of page and click the save button.

Do you use the Auto Top up facility available on your account?

Auto top-up assists parents and carers in ensuring their child’s school meal balance is always in credit. To use the Auto Top up facility you need to set up ‘Bank Transfer’ first. Once set up Auto top up will check your child’s balance daily. If your associated balance has fallen below the level set by you, a top up payment will be debited from your bank account to top up the balance. (The payment amount is set by you)

Set up ‘Bank Transfer’

• Log into ParentPay
• Go to ‘Parent Account’ along the top
• Select Bank Transfer on the left hand side of the screen
• Add account details
• Alternatively it can be set up at The \basket when making a payment
• The website will guide you through each step
• Further information is available here – Bank Transfer and Auto top-up – ParentPay