Alsager School

ChatHealth Messaging Service

ChatHealth – a new text messaging service for young people in Cheshire East.

The 0-19+ Health and Wellbeing Service in Cheshire East is proud to launch ChatHealth, a new text messaging service for 11-19 year olds.

Young people are able to find confidential advice and support from their local school nursing service on a range of health and wellbeing issues, including anxiety, stress, bullying, relationships, friendships, healthy eating and emotional health, by text.

This new service, a winner of the NHS Innovation Challenge Award, can provide advice, information and guidance, and signpost to other services if needed. It does not replace face-to-face services, but particularly under the current restrictions due to COVID-19 it will make it easier and safer to get in touch with a school nurse confidentially and anonymously. It also offers a way to get in touch for those who feel reluctant to talk about difficult or sensitive issues.

ChatHealth is currently available between 9am – 5.00pm Monday to Friday (including school holidays and excluding bank holidays) and can be accessed by texting the following numbers:

  • Young people in Cheshire East can text: 07507329908

Anyone sending a text outside these hours will receive an automated message with advice on where to get help if they require it urgently. When the service reopens the sender will then receive a reply to the message.